NOTE – Shift Requirement: 6am start 7 days
As an **Order Picker**, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.
**Position Responsibilities**:
– Pick, organize and verify orders for delivery or pick-up
– Utilize appropriate lift truck equipment to prepare customer orders (training provided)
– Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
– Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
– Ability to plan ahead for future deliveries and streamline process
**Experience/Knowledge Required**:
– Ability to work a flexible schedule including evenings and weekends
– Computer skills required in order to identify product and vendor information
– Previous forklift and/or lift truck experience is an asset but not required
– Time management and organizational skills required
– Excellent communication, customer service and problem solving skills
– Ability to read delivery invoices an asset
– Knowledge of/hands on experience with store products an asset
**What sets us apart**:
– Health and Dental Benefits
– Growth and Career Advancement – including Tuition Reimbursement
– Profit Sharing and Stock Purchase Plan
– Paid Training & Career Development opportunities
– 10% shift premium (Overnight roles)
– The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back
