Toronto, ON
Full-time
Location
Toronto, ON
Full job description
Data Entry Operator – Advanced
- Location: Toronto, ON
- Contract Length: 6 Months.
Our client is the Canadian gold standard in the Financial Services Industry.
We are looking for Data Entry Operator – Advanced.
We at Raise are hiring a Data Entry Operator – Advanced for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.
We’re hiring right now; if you’re interested, apply below for your chance to secure a high profile, engaging assignment!
Responsibilities:
- For this role it would mainly be to process Fee Billing cases. A processor will have cases assigned to them based on skill level and queue volumes and will be expected to process them within a 2 day SLA. Fast-paced environment.
- Provide accurate analysis and processing support for exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role.
- Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, Banking Business Units, external customers or industry participants. Address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate following established department procedures.
- Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of new systems and processes as required.
- Provide accurate analysis and processing support for manual, exception-based complex, and/or highly specialized processes within a specific Operations department. Accurately review, verify and/or record data in technology support department processes.
- Train and act as a resource for other Operation’s team members.
- Perform other duties and responsibilities as assigned.
What do you need to succeed?
Must Have:
- Post-Secondary Education Ideal (College/ University)
- 1+ year business, finance, customer service and/or accounting/bookkeeping experience.
- Ability to handle multiple priorities in a fast paced and deadline driven environment.
- Ability to demonstrate strong analytical, mathematical, exception-based processing skills.
Nice to Have:
- Business background, experience with Excel/ Access, experience with data manipulation, experience in Wealth Management.
- 4-year degree from an accredited university in business, finance or related field.
- Proficient computer skills in Windows-based software products including Word, Excel and Outlook.
- Demonstrated self-directedness in researching, analyzing, and solving problems.
- Strong customer service, organizational skills, attention to detail and confidentiality.
Did we pique your curiosity? If so, then please apply!
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation
